Washing Machine Repair

Whirlpool Brands Washing Machine Repair in Chicagoland

Is your washer making a racket, refusing to drain, or just not starting? You’ve come to the right place—if you own a Whirlpool brand.

At Diamond Factory Service, we work exclusively on Whirlpool Family Brands—and we’ve been certified by Whirlpool to repair their appliances across Chicagoland for more than two decades. If you own a Whirlpool, Maytag, Amana, KitchenAid, or other Whirlpool-built washer, you’re in good hands.

We’re not generalists. We’re Whirlpool’s trusted repair pros.

Washing Machine

Whirlpool Family Brands We Service

If your washing machine is from one of these brands, you’re in the right place:

We are factory-trained, carry the most common Whirlpool parts on our trucks, and have direct access to Whirlpool technical resources. This means faster repairs, accurate diagnostics, and fewer return visits.

If your washer is from another manufacturer, we recommend contacting them directly for service.

Common Washing Machine Problems We Fix

We repair both top-loading and front-loading Whirlpool washers, and we’ve seen every kind of failure you can imagine.
Here are the most common ones:
Washer won’t start

Could be a bad lid switch, failed control board, or electrical issue. We’ll find the source and get it powered up again.

Washer not draining

Often caused by a clogged drain pump, worn belt, or blockage. We’ll clear it out or replace the necessary parts.

Washer not spinning

This might point to a failed motor coupling, transmission, or a faulty actuator. We’ll determine what’s keeping the spin cycle from running properly.

Excessive shaking or vibrating

Off-balance loads are normal, but if it’s persistent, you may have worn suspension rods, shock absorbers, or leveling problems.

Leaking water

Leaks usually come from cracked hoses, loose connections, or failed seals. We find and fix them before they cause floor damage.

Fills slowly or not at all

Could be a clogged inlet screen, bad water valve, or sensor failure. We diagnose the water flow and correct it.

Error codes like F9E1 or F8E3

Whirlpool washers are smart, but cryptic. We can interpret the codes and fix the real issue behind them.

Diamond in blue box -1

What to Expect from Our Washer Repair Service

Here’s how it works:

1. Schedule a repair online or by phone

2. A certified technician arrives on time, with a fully stocked service vehicle

3. We perform a full diagnostic, not just a quick guess

4. You receive a clear, upfront quote—no hourly games

5. Repairs are completed on the first visit, when possible

We back our work with a 90-day labor and 1-year parts warranty

Our technicians are background-checked, professionally trained, and committed to treating your home like it’s their own.

Washing Machine Repair

Book Your Whirlpool Washer Repair Now

Don’t wait for a small washer issue to become a big one—or for your laundry pile to take over the house. If your Whirlpool-brand washer isn’t working like it should, let’s get it fixed.

Excellent job. Quick and very knowledgable
Service call on our dishwasher was prompt, polite, and resolved the issue quickly. I highly recommend using their service!
Whirlpool scheduled my call for me. When the part wouldn't be in stock before the first visit, they called and gave me plenty of notice so I could reschedule my plans (and not have to miss work). When the part did come in just a day or two later, they gave me several options on when the tech could come out. Tony arrived promptly within the estimated window, was super polite and friendly, and quickly repaired my issue. I wouldn't hesitate to use this company again and greatly appreciate their work.
Technician was great! It did take a few times calling to try to schedule the service call due to training or something. Would recommend
Service tech was very informative. He offered very helpful suggestions and so helpful all the way around. Don’t know if they only service Whirlpool appliances but I would trust this man with anything in my home.
Came in, found the problem and fixed it. Told us what to do to minimize the next time.
Thanks
Working with Diamond has been a pleasure. Our assigned tech, Michael, was very knowledgeable, reliable, and just excellent to work with. I highly recommend this company.
The machine is unrepairable, bad designs, Brand new, There was nothing the Diamond factory Tect could do to fix it,but to let us know there was nothing fixable just a poor design...We saw a lot of other customers on youtube with grievous reports..Hopefully Menard will help us...very little water even on a heavy load.

What Our Customers Are Saying

What Our Customers Are Saying

Not Sure If You’re in Our Service Area?

We service a wide area across Chicagoland, as well as parts of NW Indiana and SW Michigan. Use the ZIP code checker below to confirm that we cover your location.

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