Ice Maker Repair

Whirlpool Brands Ice Maker Repair in Chicagoland

Ice maker acting up? Whether it’s not making ice, leaking all over, or producing weird half-cubes, Diamond Factory Service can help—as long as it’s Whirlpool.

We’re the only Whirlpool-certified appliance repair company in the Chicago area that works exclusively on Whirlpool Family Brands. That means your Whirlpool, Maytag, KitchenAid, or Amana ice maker is in expert hands. We’ve been fixing Whirlpool appliances for over 20 years, and our techs are trained directly by the manufacturer.

Ice Maker

Whirlpool Brands We Service

If your ice maker is part of a refrigerator, freezer, or standalone unit from one of these brands, we can help:

We don’t service off-brand or third-party units—we focus where we’re trained, stocked, and certified.

Common Ice Maker Problems We Fix

We’ve seen every kind of ice maker failure across Whirlpool’s brands. Here are the most common ones:

Not making ice at all

This could be due to a failed motor module, clogged water line, faulty water inlet valve, or a sensor issue. We’ll inspect and fix what’s blocking production.

Small, misshaped, or hollow cubes

Usually caused by low water pressure, a bad valve, or a restricted filter. We’ll restore consistent ice output.

Ice maker is leaking

Leaks can come from cracked water lines, poor alignment, or a bad fill tube. We’ll find the source and stop the drip.

Won’t stop making ice (overfilling)

This is typically a sensor or control module failure. We’ll stop the overflow before it creates a mess—or damages your freezer.

Clogged or frozen lines

Water line freeze-ups or clogs from debris can stop ice in its tracks. We’ll clear the path and get things flowing again.

Weird taste or smell in ice

This could be caused by an old or dirty filter, stagnant water, or mold inside the system. We’ll clean, replace, and advise on prevention.

Error codes or flashing indicator lights

Modern Whirlpool ice makers sometimes display codes or signals indicating water flow, sensor, or motor issues. We’ll interpret the signal and fix the root cause.

Diamond in blue box -1

What to Expect During Service

We make it easy to get your Whirlpool ice maker back in working order:

1. Book your appointment online or by phone

2. A Whirlpool-certified technician arrives on time, with ID and the most common parts in hand

3. We inspect and test your ice maker thoroughly

4. You get a clear quote before we start the repair

5. We complete most repairs on the first visit

All work is backed by a 90-day labor and 1-year parts warranty

Our techs are friendly, professional, and won’t leave a mess in your kitchen.

Ice Maker

Schedule Your Whirlpool Ice Maker Repair Today

A broken ice maker can be a daily annoyance—especially if it’s leaking or wasting space. We’ll get your Whirlpool ice maker working like new again, usually within a day or two of your call.

Darnell Tillman
5 days ago
Service was excellent and Norm provided detailed information on the service.
louis winn
6 days ago
Mark Juszczak
1 week ago
Great communication, tech was at my house on time and well prepared. A great overall service call. I highly recommend.
Jen Perl
1 week ago
Friendly and knowledgeable service. Norm did a great job
Mona Brown
2 weeks ago
Norm came to our home. He let us know ahead of arrival, came on time and was very polite. He diagnosed the problem quickly, had the part needed in his truck and repaired it within 15 minutes. My dryer works and I am happy with the results.
Viveca Spivey
2 weeks ago
My experience with Norm was excellent. Norm explained everything and easily for me to understand how the washer works. He’s an excellent professional person with good ethics and understanding of how things work with my washer. If ever a problem comes up which o doubt it I would recommend Norm versus anyone else. Thank you Norm for all the good professionalism and the knowledgeable of how easily it was for him to figure it out and explain to where I can understand
Nytia Lenear
2 weeks ago
Norm was great and fast! Replaced latch and reassured me that i would have no other issues and if so to just reach back out to Diamond Factory!
Very pleased with our experience. Norm was extremely helpful. He came out, found the problem and was able to come back in a timely manner to fix it after needing a new part. His communication was great and always on time and efficient
Tim Uzelac
2 weeks ago
Norm came out and fixed all my issues and was polite and very knowledgeable with the issue at hand
Naomi Pina
2 weeks ago
My serviceman Norm was excellent! He was honest, polite, professional, and fast! Definitely recommend! And my washer works beautifully now!

What Our Customers Are Saying

What Our Customers Are Saying

Not Sure If You’re in Our Service Area?

We serve the greater Chicagoland area, plus parts of NW Indiana and SW Michigan. Use the ZIP code checker below to confirm your location before booking.

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