Ice Maker Repair

Whirlpool Brands Ice Maker Repair in Chicagoland

Ice maker acting up? Whether it’s not making ice, leaking all over, or producing weird half-cubes, Diamond Factory Service can help—as long as it’s Whirlpool.

We’re the only Whirlpool-certified appliance repair company in the Chicago area that works exclusively on Whirlpool Family Brands. That means your Whirlpool, Maytag, KitchenAid, or Amana ice maker is in expert hands. We’ve been fixing Whirlpool appliances for over 20 years, and our techs are trained directly by the manufacturer.

Ice Maker

Whirlpool Brands We Service

If your ice maker is part of a refrigerator, freezer, or standalone unit from one of these brands, we can help:

We don’t service off-brand or third-party units—we focus where we’re trained, stocked, and certified.

Common Ice Maker Problems We Fix

We’ve seen every kind of ice maker failure across Whirlpool’s brands. Here are the most common ones:

Not making ice at all

This could be due to a failed motor module, clogged water line, faulty water inlet valve, or a sensor issue. We’ll inspect and fix what’s blocking production.

Small, misshaped, or hollow cubes

Usually caused by low water pressure, a bad valve, or a restricted filter. We’ll restore consistent ice output.

Ice maker is leaking

Leaks can come from cracked water lines, poor alignment, or a bad fill tube. We’ll find the source and stop the drip.

Won’t stop making ice (overfilling)

This is typically a sensor or control module failure. We’ll stop the overflow before it creates a mess—or damages your freezer.

Clogged or frozen lines

Water line freeze-ups or clogs from debris can stop ice in its tracks. We’ll clear the path and get things flowing again.

Weird taste or smell in ice

This could be caused by an old or dirty filter, stagnant water, or mold inside the system. We’ll clean, replace, and advise on prevention.

Error codes or flashing indicator lights

Modern Whirlpool ice makers sometimes display codes or signals indicating water flow, sensor, or motor issues. We’ll interpret the signal and fix the root cause.

Diamond in blue box -1

What to Expect During Service

We make it easy to get your Whirlpool ice maker back in working order:

1. Book your appointment online or by phone

2. A Whirlpool-certified technician arrives on time, with ID and the most common parts in hand

3. We inspect and test your ice maker thoroughly

4. You get a clear quote before we start the repair

5. We complete most repairs on the first visit

All work is backed by a 90-day labor and 1-year parts warranty

Our techs are friendly, professional, and won’t leave a mess in your kitchen.

Ice Maker

Schedule Your Whirlpool Ice Maker Repair Today

A broken ice maker can be a daily annoyance—especially if it’s leaking or wasting space. We’ll get your Whirlpool ice maker working like new again, usually within a day or two of your call.

Michael Hayes
2 days ago
Norm and Derrick fixed our issues with our washer. They were very professional, and serviced the equipment fast. I highly recommend this company and the two individuals who serviced our claim. Thank you!
Kenneth Barnes
3 days ago
Prompt, friendly and professional service! Highly recommended!
Norm was great! Came in and fixed the problem with ease. Was also very friendly too!
Paul, came and was very knowledgeable and quick to fix our issue with our dishwasher! Part was ordered and he was back the day he said he would be and was in and out with the repair in no time! Definitely would recommend Paul, and request him when needed in the future! Thank you Paul and Diamond Factory Service!
Kasondra K.
6 days ago
Norm was incredible and was able to get our dishwasher up and running in no time. Very knowledgeable about appliances and explained to me the issue, and how it was resolved. Would recommend Diamond Factory, and thank you so much Norm!
yesma edmond
6 days ago
Pedro M came and got the job done very professional good spirits…
Doug Hoey
1 week ago
Warranty repair by Ricardo Vega
Morgan W
1 week ago
Ricardo was excellent, so easy to work with and really found the best solution for me. I would highly recommend him.
Sage Chiaro
1 week ago
Derek was nice and his experience and knowledge showed. I appreciate the efficient service he provided for me.
Yolanda Chavez
1 week ago
Pedro M. was the technician that came to service my appliance. He was friendly and knowledgeable and was able to resolve the issue quickly.

What Our Customers Are Saying

What Our Customers Are Saying

Not Sure If You’re in Our Service Area?

We serve the greater Chicagoland area, plus parts of NW Indiana and SW Michigan. Use the ZIP code checker below to confirm your location before booking.

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