Ice Maker Repair

Whirlpool Brands Ice Maker Repair in Chicagoland

Ice maker acting up? Whether it’s not making ice, leaking all over, or producing weird half-cubes, Diamond Factory Service can help—as long as it’s Whirlpool.

We’re the only Whirlpool-certified appliance repair company in the Chicago area that works exclusively on Whirlpool Family Brands. That means your Whirlpool, Maytag, KitchenAid, or Amana ice maker is in expert hands. We’ve been fixing Whirlpool appliances for over 20 years, and our techs are trained directly by the manufacturer.

Ice Maker

Whirlpool Brands We Service

If your ice maker is part of a refrigerator, freezer, or standalone unit from one of these brands, we can help:

We don’t service off-brand or third-party units—we focus where we’re trained, stocked, and certified.

Common Ice Maker Problems We Fix

We’ve seen every kind of ice maker failure across Whirlpool’s brands. Here are the most common ones:

Not making ice at all

This could be due to a failed motor module, clogged water line, faulty water inlet valve, or a sensor issue. We’ll inspect and fix what’s blocking production.

Small, misshaped, or hollow cubes

Usually caused by low water pressure, a bad valve, or a restricted filter. We’ll restore consistent ice output.

Ice maker is leaking

Leaks can come from cracked water lines, poor alignment, or a bad fill tube. We’ll find the source and stop the drip.

Won’t stop making ice (overfilling)

This is typically a sensor or control module failure. We’ll stop the overflow before it creates a mess—or damages your freezer.

Clogged or frozen lines

Water line freeze-ups or clogs from debris can stop ice in its tracks. We’ll clear the path and get things flowing again.

Weird taste or smell in ice

This could be caused by an old or dirty filter, stagnant water, or mold inside the system. We’ll clean, replace, and advise on prevention.

Error codes or flashing indicator lights

Modern Whirlpool ice makers sometimes display codes or signals indicating water flow, sensor, or motor issues. We’ll interpret the signal and fix the root cause.

Diamond in blue box -1

What to Expect During Service

We make it easy to get your Whirlpool ice maker back in working order:

1. Book your appointment online or by phone

2. A Whirlpool-certified technician arrives on time, with ID and the most common parts in hand

3. We inspect and test your ice maker thoroughly

4. You get a clear quote before we start the repair

5. We complete most repairs on the first visit

All work is backed by a 90-day labor and 1-year parts warranty

Our techs are friendly, professional, and won’t leave a mess in your kitchen.

Ice Maker

Schedule Your Whirlpool Ice Maker Repair Today

A broken ice maker can be a daily annoyance—especially if it’s leaking or wasting space. We’ll get your Whirlpool ice maker working like new again, usually within a day or two of your call.

Pam H
3 days ago
Ricardo did a great job, had the part and stayed late to install
Norm Purdue
3 days ago
The best appliance repair company I have ever used. Highly recommend.
Karen Borst
3 days ago
RICARDO Was very good fixed the issues. would definately recommend Diamond.
Lauren H
3 days ago
Great service, Ricardo Vega was so kind, I had to schedule a 2nd service and he came to fix the issue that wasn’t resolved the first time and ice maker is working good as new!
Andrea Hodge
3 days ago
Great service from Norm and Van polite , knowledge and friendly.
cathy jasso
1 week ago
Nick L.
Carol Brock
2 weeks ago
Our technician Tony was very professional and had our refrigerator running quickly. We were very pleased with the service Tony provided.
Steve Meder
1 month ago
Great Service and very knowledgeable technicians. They got my wash machine back up and running in no time.
Ellie Koster
2 months ago
Kind, clean, and efficient. Had a warranty on my dishwasher, everything was an easy process.
sarah nasir
2 months ago

What Our Customers Are Saying

What Our Customers Are Saying

Not Sure If You’re in Our Service Area?

We serve the greater Chicagoland area, plus parts of NW Indiana and SW Michigan. Use the ZIP code checker below to confirm your location before booking.

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