Appliance Service Repair
Are your techs background checked?
Absolutely. Every technician undergoes background screening and certification by Whirlpool.
Will my appliance warranty be affected?
No—our service uses factory-approved parts and Whirlpool-trained methods, preserving your manufacturer’s warranty.
Do you perform installations or moves?
No—we focus strictly on repairs, not installations or hauling old units.
Stove Repair
What’s your typical turnaround?
We aim for 1–2 business days and complete most repairs on the first visit.
Do you need the model number before coming out?
It helps, but it’s not required. We can often locate it when we arrive.
Are your technicians background-checked?
Yes. All techs are background-checked, factory-certified, and arrive in branded vehicles.
What’s your warranty?
90 days on labor, 1 year on all parts we provide.
Range Repair
Can you install a new range?
No, we specialize in repair only. For installations, we suggest using a licensed contractor.
Do you work on double ovens?
Yes, as long as they’re part of a Whirlpool-brand range or built-in unit.
Will you provide a written estimate?
Always. No hidden fees or surprise charges.
Cooktop Repair
What if my appliance is under warranty?
Let us know when you call. We work with Whirlpool warranty support.
Are your technicians background-checked?
Yes, all of our techs are background-checked and fully certified by Whirlpool.
What’s your warranty policy?
Labor is covered for 90 days, and parts are covered for one year.
Vent Hood Repair
Are your techs trained to fix my exact model?
Yes—our team is Whirlpool-certified and familiar with all supported models.
Do you offer installation?
No, we focus on expert appliance repairs—not installs.
What’s included in a service visit?
You’ll get a full diagnosis, written quote, and professional advice with no surprises.
Microwave Repair
Do I need to be home during the repair?
Yes. Someone 18 or older must be present to allow access and approve repairs.
Do you service IKEA microwaves?
Yes—we service IKEA microwaves that were manufactured by Whirlpool, which includes most models.
What areas do you serve?
We serve the greater Chicago area, NW Indiana, and parts of SW Michigan. Use our ZIP checker to confirm.
Dishwasher Repair
How long does a repair usually take?
Many repairs are completed in one visit, but if parts are needed, we can typically return within 1–2 business days.
Will I know the cost before work begins?
Absolutely. You’ll get a full quote before any repairs start. No surprises.
What if I’m not home when the tech arrives?
We require someone 18 or older to be present for all service appointments.
Washing Machine Repair
Can you fix error codes like F5E2 or LF?
Absolutely. We know how to interpret Whirlpool error codes and address the actual root cause.
What kind of warranty do you offer?
We provide a 90-day warranty on labor and a full 1-year warranty on any parts we install.
Do you install new washers or haul away old ones?
No, we focus only on repair—not installation or removal.
Dryer Repair
Do you clean dryer vents?
No—we only handle appliance repair, not ductwork or vent cleaning.
Do you repair stacked washer/dryer units?
Yes, if they are Whirlpool-branded and the dryer is accessible. Let us know ahead of time for clearance.
Do I need to be home during the repair?
Yes—an adult 18 or older must be present during the service appointment.
Refrigerator Service
What happens if a part needs to be ordered?
We carry over 1,000 parts in our vans, but if we don’t have it, we can usually get it within 1–2 business days.
Do you warranty your repairs?
Yes, 90 days on labor and 1 year on parts.
Do you offer emergency or same-day service?
Not at this time, but we work fast and prioritize urgent repairs like refrigerators.
Freezer Repair
Is it worth repairing a freezer or should I replace it?
Most Whirlpool-brand freezers are built to last, and many repairs are affordable. We’ll give you an honest assessment after diagnosis.
How quickly can you come out?
We usually schedule freezer repairs within 1–2 business days.
What’s your warranty policy?
90 days on labor and 1 full year on replacement parts we install.
Ice Maker Repair
How fast can you fix my ice maker?
We aim to schedule appointments within 1–2 business days and complete most repairs in one visit.
Do you repair ice makers in Whirlpool-brand freezers and fridges?
Yes. Whether it’s part of your fridge, freezer, or a dedicated unit—we can help.
What’s your warranty?
90 days on labor and 1 year on parts we supply and install.
Wine Cooler Repair
Do you repair IKEA wine coolers?
Yes, as long as they’re Whirlpool-manufactured models (most are). We can check the model number if you’re not sure.
Will your tech explain what happened?
Absolutely. We pride ourselves on transparent, friendly service. No confusing jargon.
What kind of warranty do you offer?
90 days on labor and a full year on all replacement parts we install.