Ice Maker Repair

Whirlpool Brands Ice Maker Repair in Chicagoland

Ice maker acting up? Whether it’s not making ice, leaking all over, or producing weird half-cubes, Diamond Factory Service can help—as long as it’s Whirlpool.

We’re the only Whirlpool-certified appliance repair company in the Chicago area that works exclusively on Whirlpool Family Brands. That means your Whirlpool, Maytag, KitchenAid, or Amana ice maker is in expert hands. We’ve been fixing Whirlpool appliances for over 20 years, and our techs are trained directly by the manufacturer.

Ice Maker

Whirlpool Brands We Service

If your ice maker is part of a refrigerator, freezer, or standalone unit from one of these brands, we can help:

We don’t service off-brand or third-party units—we focus where we’re trained, stocked, and certified.

Common Ice Maker Problems We Fix

We’ve seen every kind of ice maker failure across Whirlpool’s brands. Here are the most common ones:

Not making ice at all

This could be due to a failed motor module, clogged water line, faulty water inlet valve, or a sensor issue. We’ll inspect and fix what’s blocking production.

Small, misshaped, or hollow cubes

Usually caused by low water pressure, a bad valve, or a restricted filter. We’ll restore consistent ice output.

Ice maker is leaking

Leaks can come from cracked water lines, poor alignment, or a bad fill tube. We’ll find the source and stop the drip.

Won’t stop making ice (overfilling)

This is typically a sensor or control module failure. We’ll stop the overflow before it creates a mess—or damages your freezer.

Clogged or frozen lines

Water line freeze-ups or clogs from debris can stop ice in its tracks. We’ll clear the path and get things flowing again.

Weird taste or smell in ice

This could be caused by an old or dirty filter, stagnant water, or mold inside the system. We’ll clean, replace, and advise on prevention.

Error codes or flashing indicator lights

Modern Whirlpool ice makers sometimes display codes or signals indicating water flow, sensor, or motor issues. We’ll interpret the signal and fix the root cause.

Diamond in blue box -1

What to Expect During Service

We make it easy to get your Whirlpool ice maker back in working order:

1. Book your appointment online or by phone

2. A Whirlpool-certified technician arrives on time, with ID and the most common parts in hand

3. We inspect and test your ice maker thoroughly

4. You get a clear quote before we start the repair

5. We complete most repairs on the first visit

All work is backed by a 90-day labor and 1-year parts warranty

Our techs are friendly, professional, and won’t leave a mess in your kitchen.

Ice Maker

Schedule Your Whirlpool Ice Maker Repair Today

A broken ice maker can be a daily annoyance—especially if it’s leaking or wasting space. We’ll get your Whirlpool ice maker working like new again, usually within a day or two of your call.

Excellent job. Quick and very knowledgable
Service call on our dishwasher was prompt, polite, and resolved the issue quickly. I highly recommend using their service!
Whirlpool scheduled my call for me. When the part wouldn't be in stock before the first visit, they called and gave me plenty of notice so I could reschedule my plans (and not have to miss work). When the part did come in just a day or two later, they gave me several options on when the tech could come out. Tony arrived promptly within the estimated window, was super polite and friendly, and quickly repaired my issue. I wouldn't hesitate to use this company again and greatly appreciate their work.
Technician was great! It did take a few times calling to try to schedule the service call due to training or something. Would recommend
Service tech was very informative. He offered very helpful suggestions and so helpful all the way around. Don’t know if they only service Whirlpool appliances but I would trust this man with anything in my home.
Came in, found the problem and fixed it. Told us what to do to minimize the next time.
Thanks
Working with Diamond has been a pleasure. Our assigned tech, Michael, was very knowledgeable, reliable, and just excellent to work with. I highly recommend this company.
The machine is unrepairable, bad designs, Brand new, There was nothing the Diamond factory Tect could do to fix it,but to let us know there was nothing fixable just a poor design...We saw a lot of other customers on youtube with grievous reports..Hopefully Menard will help us...very little water even on a heavy load.
Good, professional service. Thank you

What Our Customers Are Saying

What Our Customers Are Saying

Not Sure If You’re in Our Service Area?

We serve the greater Chicagoland area, plus parts of NW Indiana and SW Michigan. Use the ZIP code checker below to confirm your location before booking.

Check If You’re in Our Service Area

Enter your ZIP code to make sure we serve your location before booking a repair: