Ice Maker Repair

Whirlpool Brands Ice Maker Repair in Chicagoland

Ice maker acting up? Whether it’s not making ice, leaking all over, or producing weird half-cubes, Diamond Factory Service can help—as long as it’s Whirlpool.

We’re the only Whirlpool-certified appliance repair company in the Chicago area that works exclusively on Whirlpool Family Brands. That means your Whirlpool, Maytag, KitchenAid, or Amana ice maker is in expert hands. We’ve been fixing Whirlpool appliances for over 20 years, and our techs are trained directly by the manufacturer.

Ice Maker

Whirlpool Brands We Service

If your ice maker is part of a refrigerator, freezer, or standalone unit from one of these brands, we can help:

We don’t service off-brand or third-party units—we focus where we’re trained, stocked, and certified.

Common Ice Maker Problems We Fix

We’ve seen every kind of ice maker failure across Whirlpool’s brands. Here are the most common ones:

Not making ice at all

This could be due to a failed motor module, clogged water line, faulty water inlet valve, or a sensor issue. We’ll inspect and fix what’s blocking production.

Small, misshaped, or hollow cubes

Usually caused by low water pressure, a bad valve, or a restricted filter. We’ll restore consistent ice output.

Ice maker is leaking

Leaks can come from cracked water lines, poor alignment, or a bad fill tube. We’ll find the source and stop the drip.

Won’t stop making ice (overfilling)

This is typically a sensor or control module failure. We’ll stop the overflow before it creates a mess—or damages your freezer.

Clogged or frozen lines

Water line freeze-ups or clogs from debris can stop ice in its tracks. We’ll clear the path and get things flowing again.

Weird taste or smell in ice

This could be caused by an old or dirty filter, stagnant water, or mold inside the system. We’ll clean, replace, and advise on prevention.

Error codes or flashing indicator lights

Modern Whirlpool ice makers sometimes display codes or signals indicating water flow, sensor, or motor issues. We’ll interpret the signal and fix the root cause.

Diamond in blue box -1

What to Expect During Service

We make it easy to get your Whirlpool ice maker back in working order:

1. Book your appointment online or by phone

2. A Whirlpool-certified technician arrives on time, with ID and the most common parts in hand

3. We inspect and test your ice maker thoroughly

4. You get a clear quote before we start the repair

5. We complete most repairs on the first visit

All work is backed by a 90-day labor and 1-year parts warranty

Our techs are friendly, professional, and won’t leave a mess in your kitchen.

Ice Maker

Schedule Your Whirlpool Ice Maker Repair Today

A broken ice maker can be a daily annoyance—especially if it’s leaking or wasting space. We’ll get your Whirlpool ice maker working like new again, usually within a day or two of your call.

Funmi Aluko
4 days ago
Very Professional and experiened tech, My refrigerator was checked and fixed!
Lora
6 days ago
Susan Soy
2 weeks ago
Just like to give a shout out to Chris at Diamond Factory Service, for making two long trips to Indiana to fix my washing machine. I am very happy with the results.
david bicard
2 months ago
Tony was to our house twice, both times he was extremely professional and courteous. First time the issue couldn't be resolved because he needed to order a part. He got me on the schedule for the following week and has now fixed the issue. He resolved the issue in a very timely manner and we now have like new stove again. Couldn't be any happier with Tony's service and professionalism.
Denise Bealor
2 months ago
Tony was very thorough in his troubleshooting and discovered the issue and resolved it within the hour. Thank you!
Matt Latson
2 months ago
Demetria Keys
3 months ago
Ray was awesome, very professional, kind and he knows his job. He understood the assignment. If I have any problems in the future I will be calling him. You can send him anytime 😊 😉 Good company
Thomas Sorensen
4 months ago
Tracy Harwell
4 months ago
Excellent job. Quick and very knowledgable
Christina Blecker
4 months ago
Service call on our dishwasher was prompt, polite, and resolved the issue quickly. I highly recommend using their service!

What Our Customers Are Saying

What Our Customers Are Saying

Not Sure If You’re in Our Service Area?

We serve the greater Chicagoland area, plus parts of NW Indiana and SW Michigan. Use the ZIP code checker below to confirm your location before booking.

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