Refrigerator Repair

Whirlpool Brands Refrigerator Repair in Chicagoland

When your fridge isn’t keeping food cold—or worse, starts leaking or freezing everything inside—it needs to be fixed fast. At Diamond Factory Service, we specialize in one thing: repairing Whirlpool Family Brand appliances. That’s all we do.

We’re the only Whirlpool-certified repair service in the Chicago area that works exclusively on Whirlpool Family Brands. If your refrigerator is a Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Roper, Estate, Gladiator, or IKEA model, you’ve found your repair team.

Refrigerator

We Only Work on Whirlpool Family Brands

Our technicians are trained directly by Whirlpool, receive yearly updates, and carry the most common replacement parts on their trucks. We don’t fix off-brands, and we don’t guess.

We only service these refrigerator brands:

If your fridge doesn’t fall into one of those, we recommend contacting the manufacturer directly for support.

Common Whirlpool Refrigerator Issues We Fix

We’ve repaired thousands of Whirlpool-brand fridges over the years, and we’ve seen it all.

Here are some of the most common problems we handle:

Fridge not cooling

Could be a bad thermostat, failed compressor, or faulty control board. We check each component and fix it fast.

Freezer too cold or fridge too warm

This often points to airflow problems, defrost system issues, or malfunctioning sensors.

Ice maker not working

It might be the water inlet valve, frozen lines, or a broken motor module. We carry ice maker parts and replace them on the spot in most cases.

Water leaking on the floor

Leaks usually come from clogged defrost drains or cracked water lines. We’ll identify the source and stop the mess.

Fridge runs constantly or makes loud noises

Could be a bad fan motor, compressor, or evaporator issue. We’ll track down the noise and fix it before it gets worse.

Display error codes like PO, E2, or 6E

We can decode and resolve any Whirlpool-specific error messages quickly and correctly.

Diamond in blue box -1

What to Expect from Your Service Visit

We keep it professional and efficient. Here’s what a typical service call looks like:

1. You schedule online or by phone—whichever is easier

2. A trained tech arrives on time, in uniform and ready to work

3. We diagnose the issue thoroughly, not just the symptoms

4. You get a flat-rate quote before we begin any work

5. We fix it on the first visit, if possible, using stocked parts

Your repair is backed by a 90-day labor and 1-year parts warranty

Our goal? Fix it right, fix it fast, and give you peace of mind.

Technician

Book Your Whirlpool Refrigerator Repair Now

A fridge problem isn’t something to wait on. Whether it’s warm milk or a growing puddle on the floor, we can help. Most repairs are scheduled within 1–2 business days, and many are completed in just one visit.

Excellent job. Quick and very knowledgable
Service call on our dishwasher was prompt, polite, and resolved the issue quickly. I highly recommend using their service!
Whirlpool scheduled my call for me. When the part wouldn't be in stock before the first visit, they called and gave me plenty of notice so I could reschedule my plans (and not have to miss work). When the part did come in just a day or two later, they gave me several options on when the tech could come out. Tony arrived promptly within the estimated window, was super polite and friendly, and quickly repaired my issue. I wouldn't hesitate to use this company again and greatly appreciate their work.
Technician was great! It did take a few times calling to try to schedule the service call due to training or something. Would recommend
Service tech was very informative. He offered very helpful suggestions and so helpful all the way around. Don’t know if they only service Whirlpool appliances but I would trust this man with anything in my home.
Came in, found the problem and fixed it. Told us what to do to minimize the next time.
Thanks
Working with Diamond has been a pleasure. Our assigned tech, Michael, was very knowledgeable, reliable, and just excellent to work with. I highly recommend this company.
The machine is unrepairable, bad designs, Brand new, There was nothing the Diamond factory Tect could do to fix it,but to let us know there was nothing fixable just a poor design...We saw a lot of other customers on youtube with grievous reports..Hopefully Menard will help us...very little water even on a heavy load.
Good, professional service. Thank you

What Our Customers Are Saying

What Our Customers Are Saying

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We cover most of the greater Chicago area, plus parts of NW Indiana and SW Michigan. Not sure if we serve your location? Just enter your ZIP code below to check.

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