Freezer Repair

Whirlpool Brands Freezer Repair in Chicagoland

Whether your freezer is warming up, over-freezing everything, or leaking onto the floor, it needs attention—and fast. If it’s a Whirlpool brand, Diamond Factory Service is the team to call.

We’re not just any repair shop. We’re Chicagoland’s only Whirlpool-certified repair company that works exclusively on Whirlpool Family Brands. That means we know your freezer inside and out—because Whirlpool trained us to.

Bag of frozen meat

Whirlpool Brands We Service

We only work on Whirlpool-made appliances, and that’s a good thing. We’re certified, stocked with the right parts, and trained every year on the latest Whirlpool tech.

Here’s the full list of brands we repair:

If your freezer is from one of those brands, you’re in the right place. If not, we recommend contacting the appliance’s manufacturer directly.

Common Freezer Problems We Repair

We handle both upright and chest-style freezers. Some of the most common issues we repair include:

Freezer isn’t freezing

This could be caused by a failed compressor, thermostat, or a sealed system problem. We’ll test everything and explain what’s wrong—no jargon.

Freezer is too cold or has frost buildup

Too much frost can be a sign of a failed defrost timer or door seal issue. We’ll inspect and fix it to prevent more ice damage.

Water leaking from the freezer

Often due to a clogged or frozen defrost drain. We’ll locate the problem and stop the leak at its source.

Strange noises

Buzzing, popping, or clicking might mean a bad fan motor or failing start relay. We’ll isolate the sound and fix the cause.

Freezer runs constantly

This can wear out the unit prematurely and drive up energy bills. We’ll check for faulty thermostats, sensors, or airflow issues.

Door not sealing properly

Damaged gaskets let warm air in, causing frost and compressor strain. We’ll inspect and replace if needed.

Error codes on digital models

Modern Whirlpool freezers can display codes like PO (power outage) or E3 (temperature sensor issue). We’ll interpret and resolve the real issue behind the code.

Diamond in blue box -1

What to Expect from Your Service Visit

We make repairs simple and stress-free:

1.Schedule your appointment online or by phone

2. A certified Whirlpool technician arrives on time with ID and parts in hand

3. We perform a complete diagnosis, not just a quick guess

4. You get a clear, upfront quote—no hourly billing

5. Most repairs are completed during the first visit

All repairs are backed by our 90-day labor and 1-year parts warranty

We treat your home with respect and don’t leave a mess behind.

Refrigerator

Book Your Whirlpool Freezer Repair Today

A failing freezer means spoiled food and lost money—don’t wait until it stops completely. If your Whirlpool-brand freezer is acting up, we’re ready to help.

Funmi Aluko
2 weeks ago
Very Professional and experiened tech, My refrigerator was checked and fixed!
Lora
2 weeks ago
Susan Soy
3 weeks ago
Just like to give a shout out to Chris at Diamond Factory Service, for making two long trips to Indiana to fix my washing machine. I am very happy with the results.
david bicard
2 months ago
Tony was to our house twice, both times he was extremely professional and courteous. First time the issue couldn't be resolved because he needed to order a part. He got me on the schedule for the following week and has now fixed the issue. He resolved the issue in a very timely manner and we now have like new stove again. Couldn't be any happier with Tony's service and professionalism.
Denise Bealor
2 months ago
Tony was very thorough in his troubleshooting and discovered the issue and resolved it within the hour. Thank you!
Matt Latson
3 months ago
Demetria Keys
4 months ago
Ray was awesome, very professional, kind and he knows his job. He understood the assignment. If I have any problems in the future I will be calling him. You can send him anytime 😊 😉 Good company
Thomas Sorensen
4 months ago
Tracy Harwell
4 months ago
Excellent job. Quick and very knowledgable
Christina Blecker
4 months ago
Service call on our dishwasher was prompt, polite, and resolved the issue quickly. I highly recommend using their service!

What Our Customers Are Saying

What Our Customers Are Saying

Not Sure If You’re in Our Service Area?

We serve most of the greater Chicago metro area, plus NW Indiana and parts of SW Michigan. Use the ZIP code checker below to see if we cover your address.

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