Microwave Repair

Whirlpool Brands Microwave Repair in Chicagoland

If your microwave isn’t heating, sparking, or just acting up, you’re not alone—and you’re not out of options. Diamond Factory Service is the trusted Whirlpool-certified repair company serving the greater Chicago area. We specialize exclusively in Whirlpool Family Brands, and we’ve been helping homeowners like you get their kitchens back in working order for more than 20 years.
Microwaves are one of the most-used appliances in the kitchen. When they stop working right, it doesn’t just throw off dinner—it throws off your entire routine. Our technicians are factory-trained, background-checked, and fully prepared to diagnose and repair your unit quickly and professionally.
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We Only Work on Whirlpool Family Brands

You won’t find us servicing every brand under the sun—and that’s a good thing.
Diamond Factory Service works only on Whirlpool Family Brands:
We’re trained directly by Whirlpool, with annual factory updates and access to exclusive technical resources. If your microwave came from one of these brands, you’re in the right place. If not, we recommend contacting your appliance’s manufacturer directly.

Common Microwave Issues We Fix

We repair built-in, over-the-range, and counter-top Whirlpool microwaves. Here are the most common issues we see, and how they typically get resolved:
Microwave not heating

The most frequent problem. This is often caused by a faulty magnetron, diode, or capacitor. Our techs can quickly test these components and replace them as needed.

Microwave makes loud noises

If your microwave buzzes, hums, or clunks loudly, it could be the stirrer motor, turntable motor, or magnetron. We’ll pinpoint the noise and fix it fast.

Buttons or touchpad not working

This could be as simple as a control panel issue or as complex as a failed control board. We diagnose the full system to find out what’s really wrong.

Microwave turns off mid-cycle

Usually caused by a door switch, thermal fuse, or overheating protection kicking in. We’ll identify whether it’s electrical or component-based.

Turntable not spinning

The motor might be burned out, or the roller guide could be off track. Either way, we’ll restore smooth operation.

Microwave won’t start at all

This could be a blown fuse, door latch issue, or something deeper in the circuitry. Our factory-certified techs know exactly where to look.

Door doesn’t latch or close properly

Microwave doors are crucial to safe operation. If your door won’t close or is loose, we’ll fix the latches, springs, or alignment.

Error codes on the display

Models from Whirlpool and its family brands sometimes flash codes like F3E2, F6, or F2. These usually point to sensor or control board issues. We’ll translate the code and fix the root problem.

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How Our Repair Process Works

We’ve made the process easy from start to finish. Here’s how it works:

1. Book online or call us to schedule your visit.

2. A certified technician arrives on time, uniformed and fully equipped.

3. We perform a thorough diagnosis of your microwave—no guesswork.

4. You receive a clear quote for parts and labor before repairs begin.

5. Most repairs are completed on the first visit thanks to our stocked service vehicles.

All repairs are backed by a 90-day labor and 1-year parts warranty.

We don’t cut corners. We don’t upsell. And we don’t leave until the job’s done right.
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Book Your Whirlpool Microwave Repair Now

Microwaves are too important to live without—and too dangerous to fix on your own.

Our team is ready to help. Schedule your appointment now, and get back to heating, defrosting, and cooking with confidence.

Excellent job. Quick and very knowledgable
Service call on our dishwasher was prompt, polite, and resolved the issue quickly. I highly recommend using their service!
Whirlpool scheduled my call for me. When the part wouldn't be in stock before the first visit, they called and gave me plenty of notice so I could reschedule my plans (and not have to miss work). When the part did come in just a day or two later, they gave me several options on when the tech could come out. Tony arrived promptly within the estimated window, was super polite and friendly, and quickly repaired my issue. I wouldn't hesitate to use this company again and greatly appreciate their work.
Technician was great! It did take a few times calling to try to schedule the service call due to training or something. Would recommend
Service tech was very informative. He offered very helpful suggestions and so helpful all the way around. Don’t know if they only service Whirlpool appliances but I would trust this man with anything in my home.
Came in, found the problem and fixed it. Told us what to do to minimize the next time.
Thanks
Working with Diamond has been a pleasure. Our assigned tech, Michael, was very knowledgeable, reliable, and just excellent to work with. I highly recommend this company.
The machine is unrepairable, bad designs, Brand new, There was nothing the Diamond factory Tect could do to fix it,but to let us know there was nothing fixable just a poor design...We saw a lot of other customers on youtube with grievous reports..Hopefully Menard will help us...very little water even on a heavy load.

What Our Customers Are Saying

What Our Customers Are Saying

Not Sure If You’re in Our Service Area?

Diamond serves most of Chicagoland, plus parts of NW Indiana and SW Michigan. If you’re unsure whether we cover your neighborhood, just enter your ZIP code below.

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